Frequently Asked Questions
Our self-paced distance learning independent courses are designed so that you can view course materials when it’s convenient for you. With no expiration date, this also means that you will be able to go back and watch as often as you need to keep the information fresh. Courses include a downloadable version of the slides, workbook, and any video links required during the course. When you’re finished, click on the post-test link provided in your course materials. A certificate for AOTA CEUs will be provided.
Affiliate courses are taught and delivered in-person or remotely through other companies such as OccupationalTherapy.com, Future Horizons, state therapy conferences, and national organizations. Please contact the support team for each organization for technical questions and duplicate certificates as The Therapeutic Edge does not have access to them.
All of our courses are AOTA approved for continuing education. Since each state’s policies on CEU approval vary, it is up to each therapist to check their state requirements and regulations.
The Therapeutic Edge Collective will keep a record of your CE courses. This includes all complete, incomplete, and pending coursework. When applicable, transcript services may include reporting to professional associations and/or state licensure boards. While The Therapeutic Edge Collective will make all reasonable efforts to offer CE credit for its courses, it is not responsible for state or national, or regulatory current policies or changes in CE requirements that may make courses ineligible for CE credits.
All resources available for purchase in our Shop are virtual/downloadable. There is no shipping involved. Purchases made for any of our instant download resources in our “shop” should arrive to the email address you have provided at the time of checkout. Please allow several minutes for the transaction to register and check your spam folder in your email if you do not see your download.
Similarly, after you purchase any of our eCourses you will receive an email with login information. Our courses are hosted through the Thinkific platform. You will be given the opportunity to create a log-in for your course and all course materials are accessible and available for download through that login.
Please add info@thetherapeuticedge.com to your accepted email address list so you receive updates for office hours or information related to your course.
The Therapeutic Edge Collective uses a course platform that records the date and times of each completed module you take. Each module has a short checkpoint quiz that you must pass with a score of 80% or higher.
At the end of the course, you will take an online post-test and must score 80% or higher to earn continuing education credit. You will be required to sign an attestation statement after the post-test.
You must complete the entire course; partial credit is not allowed.
Absolutely! We love providing group rates. Please email our team at info@thetherapeuticedge.com with the number of attendees in your group. You will receive a link to a custom checkout page and a 30% discount for the purchase of 3 or more “seats.”
After check out you will have access to “seat/invite management.” You can assign seats to your team all at once or over time, so your organization can enjoy the discount without worrying about immediate commitment.
Yes! As long as you can use PayPal or a credit card, and have internet access, you may purchase a course. Please understand that it is your responsibility to know your country’s specific requirements for continuing education.
Accommodations will be made in compliance with the Americans with Disabilities Act. If you have other special learning needs, please email info@thetherapeuticedge.com before registering for our courses.
Refunds will be issued within 14 days of purchase or if no more than 3 modules have been completed. There will be no refunds after this time due to the self-paced nature of the course.
You may request a full-refund or transfer your registration to another course of equal value.
Concerns/complaints should be emailed directly to info@thetherapeuticedge.com.
If the live course is canceled by the instructor, you will be given the option of a full
refund or access to a recorded version of the course.
Absolutely! Brittni and her team are available to come to your location. She speaks regularly and offers courses available for in-person or via meeting software for your group. Brittni has provided courses ranging from 1 to 4 hours in length and courses for groups include post-tests to achieve passing scores. Please contact us for more information.
Contact us at info@thetherapeuticedge.com
No. All sales are final for digital downloads such as eBooks, guides, therapy materials, etc.